In the laser equipment manufacturing industry, after-sales service is the top priority, and always putting the interests of customers at the highest position is the pursuit of each industry. Proactive service, customer-centric, has been printed in every detail of employees receiving customers. At present, there are 87 customer service engineers, including 5 senior engineers, 5 green laser pointer maintenance experts, and 25 with more than 10 years of professional experience.
In the company’s production site, I have experienced learning and training in various processes and regular training to ensure that we provide customers with high-quality and satisfactory services. For many years, lasers have gone from mechanical and electrical assembly to equipment installation and commissioning, from product knowledge and sales skills to customer development and maintenance. Nothing is too small. All are leaders and hands-on preachers.
Practicing the spirit of craftsmanship, and imparting the pragmatic, rigorous, dedicated, and persistent heart to each employee, this spirit is a brand in the mind of employees, but also a force. Multi-angle shows the importance of fiber laser marking machine technology application. From the global market point of view: At present, all parts of the world are paying attention to Green Laser Pointer technology, especially in Germany, Britain, the United States, Japan and other countries. They are vigorously researching, developing and applying laser technology in an attempt to compete for the world market.